Transition always brings fear and doubt—we make it easier through planning and participation.
Bake it in from the start
Change management is not just about training, but an essential ingredient of what we do from the project’s inception. The right mix of communications, training, and support are integrated at the right times throughout the project to keep people aware of what’s taking place and help them prepare for the change.
Listen, adapt, empower
Managing change requires meaningful engagement with stakeholders early on. By listening to a range of voices affected by the project—not only leadership—we understand and plan for the specific issues which will drive success or create stumbling blocks. Moreover, by establishing open communication and collaboration throughout the project, stakeholders become informed and activated change agents.
Walk the talk
Employees listen to what management says, but react to what they do. This means leadership must have direct and evident participation throughout the progress of the project. Part of what we do supports executive ownership, with involvement and change management tactics that include visible leadership commitment.